Credit Management Policy

Objective

This policy is designed to manage the credit risk associated with our accounts receivable effectively and ensure
that credit is offered to customers based on their ability to pay. Our goal is to enhance cash flow while
minimizing financial risk.

Scope

This policy applies to all sales and services offered on credit terms.
Policy Guidelines

Credit Application Process

All potential and existing customers wishing to obtain credit must complete a Credit Application Form. This
form will collect necessary information including business identification, banking details, trade references, and
access to financial statements.

The Credit Application Form must be fully completed and signed by the customer, agreeing to our terms and
conditions, including ACH payments.

Credit Approval Process
The Finance Department will assess all credit applications to determine the customer’s creditworthiness using
internal criteria, which include financial stability, payment history, and credit references.
Customers will be categorized into the following levels based on their evaluation:

Level 1:  Credit limit with 7-day payment terms.
Invoices generated from Friday to Thursday will be collected on the following Friday.
Invoices from June 1st to June 7th will be collected on June 8th, Friday.

Level 2:Credit limit with 15-day payment terms.
Invoices generated from the 1st to the 15th of the month will be collected on the 15th. Invoices from the 16th
to the 30th/31st will be collected on the 30th/31st.

Level 3: Credit limit with 30-day payment terms.
Invoices generated from the 1st to the 30th/31st of the month will be collected on the last day of the month.

Note: Please note payments will automatically processed on above mentioned dates.

Payment Terms

All payments must be made through Automated Clearing House (ACH). Exceptions are made if a payment via
Customers
Customer agrees to preauthorize ACH debits on agreed payment dates as stipulated in their credit agreement.
Credit Monitoring and Review
Collections
The Credit Management Team will monitor the payment performance and financial health of all credit
customers regularly. In the event of collections, the Credit Department will decide when a customer gets
submitted to collections.
Credit limits and terms may be adjusted based on ongoing credit reviews and customer payment behavior.